Your WordPress site is crucial to your business and so is securing it from malicious activities. That’s why we provide 24/7 security monitoring for every site we protect. Should anything happen, we’ll work in the background to find and fix the issue, so you’ll be back up and running in no time. Daily Security Reports are generated to confirm security.
We partner with Sucuri Security to provide cloud-based protection, a custom Website Application Firewall (WAF) / Intrusion Prevention System (IPS), proactively mitigates attacks against a website. Prevent Malware Distribution | Monitor Blacklisting Incidents | Actively Detect & Prevent Intrusions | Block Attacks | Stop DDoS Attacks | Identify SEO Spam | Block Phishing Lure Pages. Then we go beyond this protection to keep your site backed up, and updated.
Daily Secure Backups
Daily backups are created using Amazon S3 infrastructure to provide a strong backup or archive endpoint for your site's theme, database, and content files.
Weekly Theme and Plugin Updates
To keep your WordPress site secure we update your site weekly to make sure you are always running the very latest version of WordPress, and the very latest versions of your plugins and themes. We also monitor unused themes and plugins and remove if not needed.
24/7 Uptime Monitoring
Everyone with a website knows that things can sometimes go wrong. Sometimes it is with the code, the server or the network. We monitor your website to help you to keep your websites up. We monitor your websites every 5 minutes and jump into action if your site is down.
Weekly Database Optimization
As you use WordPress, your database accumulates a lot of extra data such as revisions, spam comments, trashed comments, data from plugins you are no longer using, and more. Removing all this unnecessary data can significantly reduce your database size which speeds up your backup process and can add minor performance improvements as well.
Support is just an email away, our staff monitors the Support Ticket account 24/7 and our goal is to respond within 18 hours or sooner.
Yes, both plans are subscriptions. If you wish to stop the subscription you will need to submit a general request form via our support ticket system. Requests to cancel subscriptions will not be accepted over the phone or email.
Are There Additional Fee or Taxes?
There are no additional fees, taxes, and no hidden costs. The price you see is the price that you pay. All of our prices are listed in US Dollars.
What Do You Do If My Site Is Hacked?
Unfortunately, even with proactive monitoring, no one can catch every security issue. In the event a security issue does occur, our goal is to respond immediately within business hours. Valid security concerns are of the highest priority. We will clean your site and restore it to it's last backup.
Do You Offer 24/7 Technical Support?
While we monitor your site 24/7 at this time, we do not have 24/7 technical support. Our support hours are 8 AM – 5 PM Mountain Time, Monday through Friday.
The team at Wp [well-being] manages 17 websites for me, before subscribing to their service I was continually repairing hacked sites. Now five months later we have no issues with any of our sites security. THANK YOU!